Your contract is with Scotland by Camper Limited, which supplies you with your vehicle.
Basis of your contract:
Prior to completion of your booking, you must confirm that you have read and understood these Terms being our General Terms and Conditions. At the time you pick up your Vehicle, all drivers must sign and confirm that they have read and understood this document.
Rental Age:
The minimum rental age is 25 years.
The maximum rental age is 70 years.
Every driver must hold a full (not provisional) driving license that has been valid for at least two years. All licenses must be for manual transmission vehicles.
Drivers with more than 6 penalty points on their current driving license cannot be insured.
Every driver must present the following documentation on collection of the Vehicle:
These must be worn in the front and rear of all Vehicles.
Your Vehicle may only be driven within Scotland, and out with this area only by prior consent. You will be liable for any losses (including repatriation costs) where your Vehicle is taken to a prohibited area or country.
All Vehicles must be returned to the rental location from which it was collected.
Smoking is not permitted in your Vehicle.
Each Vehicle can only be driven at a maximum speed of 60mph.
Each Vehicle can only carry 4 people (including children).
Use of your Vehicle:
24 hour roadside assistance is provided. A telephone number will be supplied when you collect your Vehicle.
A rental deposit of 40% of the cost of the hire is payable within 7 days of booking the Vehicle. This is nonrefundable. The full balance must be paid 21 days before the date of collection of the Vehicle.
A cash security deposit of £150 "the Deposit" is payable on collection of the Vehicle. Cheques will only be accepted if received by us more than 7 days prior to the commencement of the hire. This will be refunded on the return of your Vehicle after deducting the cost of repairing any damage. If the cost of repair exceeds the Deposit, you will be responsible for the balance. If the damage necessitates a claim under the insurance policy then the insurance excess will be payable to the Insurance Company.
Additional drivers must be over 25 and under 70 years old and have held a full driving license for at least 2 years. All licenses must be for manual transmission vehicles. Drivers with more than 6 penalty points on their current driving license cannot be insured.
All additional drivers must be present at the time of collection of your Vehicle.
We operate a half-to-half policy. You must return the Vehicle with a half tank of fuel at the end of your rental. If not, the cost of refueling the Vehicle will be deducted from the Deposit. The type of fuel used by your Vehicle is stated on the Vehicle's fuel cap. You are responsible and liable for any damage caused by the use of the incorrect fuel.
You are responsible for the cost of any parking or speeding fines or other penalties incurred during the hire. Should such fines or penalties be incurred we will pass the relevant charge on to you and will charge an administrative fee of £25 per fine or penalty.
A late return charge will be applied if your Vehicle is returned after the agreed return date. The late return charge is £80 (each full or part day). This charge is a genuine pre-estimate of loss because it is likely that another customer will be renting your Vehicle as soon as you return it. If you fail to return your Vehicle on time we will suffer loss.
In the event that you lose the keys for your Vehicle or lock the keys in your Vehicle you must phone us. We will endeavor to supply you with a duplicate set of keys but the costs of so doing must be met by you. The Vehicle will not be deemed to have been returned until a correct set of keys has been returned to us at our rental location. If you lose or lock the keys in your Vehicle, you will be liable for the cost of a replacement set of keys.
Unfortunately we are currently unable to offer extras such as baby seats, roof racks etc.
Our `Bring it back clean' policy is designed to reduce customer costs. You must bring the Vehicle back clean. The whole vehicle (including the boot) must be clear of litter. The ashtray must be clean. The floors, doors and upholstery must be clean (for example, with no mud stains).
If you do not return your Vehicle clean, then a cleaning fee of £10 will be deducted from the Deposit.
PLEASE NOTE THAT THERE IS AN INSURANCE EXCESS of £500 PAYABLE BY THE HIRER SHOULD A CLAIM BE MADE ON THE INSURANCE POLICY
The following are not covered by insurance:
Not covered: Loss, damages or expenses due to
You will be responsible for any costs incurred in connection with any loss or damage caused by any of the above.
Save for normal wear and tear, your Vehicle must be returned in the same condition as when collected. On collection of the Vehicle you accept it as being in good and roadworthy condition and free of defects. You are responsible for the cost of any damage.
Once a booking has been made it can only be cancelled if we are notified more than 21 days in advance. No refunds of any deposit paid will be given.
Your Vehicle may only be collected during your chosen rental period. It may not be collected prior to this time.
No refund will be made if you do not collect your Vehicle.
Your Vehicle will be provided to you in a roadworthy condition. During your rental period, you are responsible for ensuring that your Vehicle's tyres air pressure levels are maintained within the manufacturer's recommended levels. Also that the oil level is checked on a regular basis and kept at a satisfactory level.
You should allow at least 30 minutes for collection and return of your Vehicle.
Time of Return: Your Vehicle must be returned at the agreed end time.
Early Return: Unfortunately if you return your Vehicle early no refund can be made.
An administration fee will be charged for each change you make to the times and dates of your Booking.
In case of an Accident/Theft you must:
You agree to make good (and if necessary pay us for) any and all damage or loss sustained to the Vehicle, or any third party during your rental in the event that you:
Depending on the circumstances, we reserve the right not to replace the Vehicle.
GENERAL INFORMATION
Please ensure that you:
We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we will not be liable for unauthorized access to information supplied by you.
We will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise.
These terms and conditions will be subject to Scots law and the Scottish Courts will have jurisdiction in respect of any dispute arising from the contract.
We reserve the right to cancel a booking at any time. If we cancel your booking and there is no fault or omission on your part then all deposits paid will be refunded in full.
Copyright © 2005 Scotland by Camper Ltd